We moved in to our new home in Melville a little over a year ago and quickly learned that we have problems with drainage. Our house is on a hill and we were getting tons of stormwater runoff that would sit in our yard for days. The problem got even worse when we had a retaining wall built to try to level some of the property. We called Lake Norman and the owner, Nick, answered right away. He came over within an hour of and within another hour we made a deal for him and his crew to come over to install a french drain and regrade the property. Nick, his foreman Marcos, and their hardworking crew went above and beyond to troubleshoot and solve the problem. It turned out that we had a massive amount of hard, packed, clay soil that just wouldn’t soak up any water. On top of that, the property was graded poorly and didn’t allow water to run away from the yard. All told, Nick, Marcos and his crew carted away several truckloads of the garbage clay soil and replaced it with beautiful loamy material. Then they dug at least 15 feet down into the soil until they hit sand and installed a large dry well. They also installed a huge french drain behind our retaining wall which goes down at least 9 feet, well below the footing of the wall, and drains into sand. We really appreciated Lake Norman’s work so much that we ended up having them install beautiful sod to replace the grass after the project was finished and add a couple of other features to our landscaping. After our first rainstorm, which was pretty significant, we didn’t have a single puddle. We are extremely satisfied and would highly recommend Lake Norman if you have drainage issues, especially here in the Melville/Strathmore Hills area. Now we are looking forward to using our beautiful yard in the spring without having to worry about having a soggy, muddy lawn. Nick, Marcos, and his crew are hardworking, meticulous, and a pleasure to work with. Nick is also extremely responsive and is very concerned that his customers are satisfied. He asked many times to make sure we are happy and even called a few weeks after they finished to make sure everything is okay. I don’t think I’ve had a better experience with a contracting company.